Terms & Conditions

📋 1. Acceptance of Terms

Access to v7bet services is conditional upon your full acceptance of these Terms. If you do not agree with any part of these Terms, you must cease using this platform immediately. Continued use of any v7bet service following any update to these Terms shall constitute your acceptance of the revised Terms.

These Terms supplement any specific rules, policies, or guidelines applicable to individual games, promotions, or product categories available on the platform. In the event of any inconsistency, the specific rules take precedence over these general Terms.

✅ 2. Eligibility Requirements

To open a v7bet account and participate in any of our services, you must satisfy all of the following eligibility conditions at the time of registration and on a continuing basis:

• You must be at least 21 years of age. v7bet strictly enforces the 21+ age restriction in accordance with responsible gaming principles applicable to the Bangladesh market.
• You must be a natural person with legal capacity to enter into binding agreements under applicable law. Corporate entities may not open player accounts.
• You must not already hold an existing v7bet account. Duplicate accounts are prohibited and may result in permanent suspension and forfeiture of all balances.
• You must not be self-excluded from gambling services or subject to any other restriction that prohibits you from using this platform.
• You must access the platform solely for personal entertainment purposes. Using the platform for commercial advantage or in a professional capacity requires prior written consent from v7bet.

🔐 3. Account Registration & Verification

Each player is permitted to hold only one (1) active account on v7bet. You are required to provide accurate, current, and complete information during registration. v7bet reserves the right to verify all account details and supporting documents at any stage of the account lifecycle.

As part of our Know Your Customer (KYC) process, we may request any of the following documents to confirm your identity and protect your account from unauthorised access:

• Government-issued photo identification (National ID Card, Passport, or Driving Licence)
• Proof of residential address (recent utility bill, bank statement, or official correspondence dated within 90 days)
• Payment method verification, which may include screenshots of mobile banking transactions via bKash, Nagad, or Rocket accounts registered in your name

💳 4. Deposits & Withdrawals

v7bet supports a range of payment methods tailored for the Bangladesh market. All deposits and withdrawals are processed in Bangladeshi Taka (BDT). Funds must be deposited from a payment account registered in the account holder's own name. Third-party deposits are strictly prohibited and will result in reversal of funds and account review.

Withdrawal requests are subject to identity verification and compliance checks prior to processing. v7bet reserves the right to request additional documentation before approving any withdrawal. Processing times vary by payment method, but we aim to complete verified withdrawals within 24 hours.

v7bet does not charge any platform-level fees on deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket, or Upay) may apply their own standard transaction charges. Please consult your provider for their current fee schedule.

🎁 5. Bonuses & Promotions

v7bet offers welcome bonuses, reload bonuses, free spins, and other promotional offers to eligible players. All bonuses are subject to specific terms that will be communicated at the time of the offer. The following general conditions apply to all bonus activity:

• Each bonus promotion is valid for a specified period. Bonuses not activated or used within the stated validity window are automatically forfeited.
• Wagering requirements (rollover) must be met in full before any bonus-derived winnings may be withdrawn. The applicable rollover multiplier will be stated in the individual promotion terms.
• Only one bonus may be active at a time per account. Claiming a new bonus while an existing bonus rollover is pending will void the prior bonus.
• v7bet reserves the right to withdraw, modify, or disqualify a player from any promotion if fraudulent activity, abuse of promotional systems, or violation of these Terms is detected.

⚽ 6. Betting & Gaming Rules

All bets placed on v7bet are final once confirmed. v7bet operates a range of products including cricket betting (BPL, IPL, T20 World Cup, Bangladesh Tigers fixtures), live casino games (Pragmatic Play, Evolution Gaming, Ezugi), slots (NetEnt, Microgaming, Spribe), and crash and fish arcade games. The following conditions govern all gaming activity:

• Minimum and maximum bet limits apply per event and per product category. These limits are displayed within the game interface and are subject to change without prior notice.
• In the event of a technical malfunction or connectivity failure during a live game session, v7bet will review the server-side game log to determine the outcome. The decision of v7bet's technical team is final in such cases.
• Winnings resulting from a system error, mis-priced odds, or clear technical error are considered void and will not be honoured. v7bet reserves the right to correct any such error and adjust account balances accordingly.
• All random number generator (RNG) games use certified RNG software. Slot and table game outcomes are determined by independent RNG systems and are not influenced by previous results, account history, or bet size.

🛡️ 7. Responsible Gaming

v7bet is committed to promoting safe and responsible gaming. We provide tools including deposit limits, session time reminders, and temporary self-exclusion options to help players maintain control over their gambling activity. If you believe gambling is adversely affecting your financial or personal wellbeing, please contact our support team immediately at [email protected].

Access to the platform is strictly restricted to persons aged 21 years and above. v7bet actively implements age verification controls and reserves the right to close any account where underage access is suspected. We encourage all players across Dhaka, Chittagong, Sylhet, Khulna, and Bangladesh at large to gamble responsibly and within their means.

🔒 8. Privacy & Data Protection

v7bet processes personal data collected during account registration and ongoing use of our services in accordance with our Privacy Policy. We use industry-standard SSL encryption to safeguard all data in transit between your device and our servers. Your personal information is never sold to third parties.

By using v7bet, you consent to the collection and processing of your personal data as described in our Privacy Policy. You have the right to request access to, correction of, or deletion of your personal data at any time by contacting our support team.

🚫 9. Prohibited Activities

The following activities are strictly prohibited on v7bet and will result in immediate account suspension, forfeiture of funds, and potential legal action:

• Opening multiple accounts (multi-accounting) or allowing another person to operate your account on your behalf.
• Using automated betting software, bots, scripts, or any artificial intelligence tools to gain an unfair advantage over other players or the platform.
• Collusion with other players, match-fixing, or any deliberate attempt to manipulate the outcome of any game, event, or market offered on v7bet.
• Depositing funds obtained through illegal means or using v7bet to launder money. All suspicious financial activity will be reported to relevant authorities.
• Attempting to exploit any software vulnerability, loophole, or technical error to gain credits, free bets, or any other unearned benefit on the platform.

⚖️ 10. Limitation of Liability

To the maximum extent permitted by applicable law, v7bet shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to losses resulting from technical failures, service interruptions, or unauthorised access to your account.

v7bet makes no warranty, express or implied, regarding the uninterrupted availability, accuracy, or fitness for purpose of any game, odds data, or content on the platform. All services are provided on an 'as is' and 'as available' basis.

📝 11. Modifications to These Terms

v7bet reserves the right to amend, update, or replace these Terms at any time and without prior notice. The revised Terms will be published on this page with an updated effective date. It is your responsibility to review these Terms periodically to remain informed of any changes.

Your continued use of v7bet following the publication of updated Terms constitutes your acceptance of those changes. If you disagree with any modification, you must discontinue use of the platform and close your account.

📧 12. Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, our support team is available 24/7 and ready to assist you. We aim to respond to all enquiries within 12 hours Bangladesh Standard Time (BST, UTC+6).

You may reach us by email at the address below. Please include your registered account username and a clear description of your query to help us resolve your matter efficiently.